APP activation fail on Linux Mint 17.1

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Activity › Forums › Astrosoftware › Astro Pixel Processor › APP activation fail on Linux Mint 17.1

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 24, 2017 at 17:57 #13269
    KeesScherer
    Participant

    I installed DEB 1.034 8GB on my 16GB Linux Mint system and first see the activation success screen and after that the second screen stating that it failed. I removed the licence file but the message keeps coming.

    March 24, 2017 at 18:11 #13272
    Haverkamp
    Participant

    Yes, I see in my logs, it can’t be verified, although it can be activated… hang on..

    March 24, 2017 at 18:23 #13273
    Haverkamp
    Participant

    I’ll make an adjustment here, hang on..

    March 24, 2017 at 18:31 #13274
    Haverkamp
    Participant

    Kees, can you uninstall the deb package, and try installing again. I’ll monitor from this side if everything goes okay now.

    March 24, 2017 at 18:51 #13275
    KeesScherer
    Participant

    OK now. I uninstalled, installed and the program started! Without any verification screen so the issue was at the server end?

    March 24, 2017 at 18:58 #13276
    Haverkamp
    Participant

    Glad it works now, some strange issues with Strings…

    APP detects your mac address of the outgoing network interface and sometimes your OS (noticed on Linux and MacOS) serves the MAC Address with a space in the front or at the back, which it shouldn’t do, but it does.. I now have fixed this issue on the server side. The spaces are always trimmed if any, and then the reported mac should always match the mac in my database.

    Let me know it everthing works on the 16GB laptop now ?

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